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Return Policies

We spend months making each item the very best it can be, and hopefully that means a bag that you’ll love! But in case you change your mind, we accept returns received back to us within 14 days of delivery. All sample sale items are final sale and cannot be returned.

To start your return, please send an email to with your name, order number, reason for return, and we will take it from there! 


The Fine Print:

All items must be returned in original condition, with dustbag, original packaging, and any extras included. Prior authorization is required for all returns. We reserve the right to refuse any items that do not meet the above requirements. 

Once your package reaches our warehouse, please allow 5 to 7 business days for your return to be processed. All refunds will be issued to your original form of payment. Original shipping, insurance, and duties costs (if any) cannot be refunded, and if you are returning part of a set or applied any quantity discount codes to your order, your return will be adjusted accordingly. 

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